SiteGround was founded as a small team in 2003. Since its establishment, the company has strived hard in the web hosting business. The company provides a good number of packages to its customers. With the growing years, the number of experience and their client database is constantly increasing. The company is best known for providing services like web hosting, shared hosting, dedicated hosting, VPS hosting and much more. One of the best part of the company is that they provide 24/7 customer support service. They offer cheap and reliable packages for better experience.
Editorial Review
Website: www.siteground.com
Established: 2003
Services: web hosting, website designing, website building tools, email features.
Pricing, hosting packages and plans: The Company provides 2 shared web hosting plans. They offer dedicated hosting, shared hosting, semi dedicated hosting and VPS hosting. Their Standard shared plan is $9.95/month on a monthly billing cycle but comes down to $6.95 on 2 years billing cycle. Their Hosting PLUS Plan is $13.95 per month on a monthly billing cycle but comes down to $10.95/month on two year billing cycle.
Control Panel: SiteGround uses one of the most famous and widely used control panel, cPanel.
Features: Siteground offers 2 different hosting plans. Features offered are:
| Features | Standard Hosting Plan | Hosting PLUS Plan |
| Unlimited Space & Traffic |  Yes |
Yes |
| 24/7 Customer Service | Yes |
Yes |
| Host unlimited domains |  No |
Yes |
| 2 times more CPU | No |
Yes |
| Premium Support | $3.95/mo | Free |
| Daily Backup | $2.50/mo | Free |
| SSH Access | $2.00/mo | Free |
Other common features offered are:
- Lots of 1-click install apps
- Free Domain registration
- Unlimited Email & FTP Accounts
- Unlimited MySQL / Postgre SQL Databases
- $20 Bidvertiser Advertisement credit
- Option of adding Dedicated IP for $30/year
- You also can grab a free template for most of the website scripts (joomla, wordpress, prestashop etc).
Customer Support: The company is known for providing one of the best customer support service. They offer 24/7 customer support. But note that the Standard Hosting Plan does not provide Premium Support, so you would be paying extra for support & they do not offer phone technical support.
Speed: Siteground hosting speed is considerably fast. We analyzed www.laki.me which is currently hosted on Siteground. Below are the stats:
This means a 1MB site would load in 3.1seconds. Quite impressive!
Reliability: Siteground’s reliability wise have always maintained the 99.9% mark. On every uptime calculating sites siteground has been impressively achieved 99.9% throughout.
Pros:
- Superb Customer Support but at an extra cost
- 99.9% Uptime guarantee
- Free Site transfer
- Impressive speed
Cons:
- Customer support is offered at an extra cost for the standard plan
- Prices are a bit expensive compared to competition
- Dedicated IP costs $30/year, most of the webhosts provide it for $12/year
- 1 Dedicated IP per hosting account
- No phone technical support
Conclusion – Should you buy it?
Good Speed and great reliability and excellent features makes us recommend Siteground. They have no major shortcoming with their hosting.
Office:
Head Office:
SiteGround.com Inc
Edificio Neptuno, Oficina 7
Via Ricardo J. Alfaro, Tumba Muerto
City of Panama
Panama
United Kingdom:
2nd Floor, 145-157 St John Street
London EC1V 4PY
United Kingdom
Bulgaria:
PO box 190
Sofia 1680
Bulgaria
Contact:
Tel: +1 (866) 605-2484 (Sales)
Email: office@siteground.com (Corporate Enquiries)
Data Centers:
Chicago, Illinois, United States
Amsterdam, Netherlands
Singapore
A great problem, lasting 12 hours met with a great response from a GREAT team!!
WELL DONE SITEGROUND.
Excellent work they have done. simply they can tell us problem with your coding. But they analyse deeply and find out where is the problem.
Now i feel better.
Once again i tell you excellent work.
Solved my problem in 2 minutes and did not charge.
Excellent Excellent support!
I really like siteground, because if you have a problem you can just open the chatbox. They really take your time to work out the problems. My native language isn’t english, so sometimes it’s hard for me to understand everything what I should do to make something work. But they are always calm and have their patience with you. I like that
Siteground, you guys are awesome!
Today I discovered that a website I am working on was still version 2.5.4 and when clicking upgrade I got error plus message that that site was up-to-date. I manually upgraded to version 2.5.9 but still got the error. I escalated it to SiteGround support and within half an hour they backedup my site and debugged all extensions and made the fix.
That is why I dedicated one of my sites to Siteground:
http://fm-designcc.nl/en/webdesign-uk/webhostinguk/why-siteground-hosting-service
I had the pleasure of chatting with Valentin with regard to choices for upgrading my existing account to Plus and/or Cloud. In my opinion he was very knowledgeable and directed me to my best options for which I was attempting to accomplish. I appreciated his professionalism and honesty. Great Job and thanks
Charles
I have been super pumped since I moved to SiteGround. It was good getting started with them because they have that app that installs wordpress and joomla with one click. I haven’t had much trouble except my bill was tough to pay at one point because my credit card wouldn’t go through. Overall they do a good jobs keeping me happy and my website up.